Payment Policy

Payment Policy

At Daniel & Laura London, we are committed to providing a secure, reliable, and seamless payment experience.

By placing an order on our website, you agree to this Payment Policy.

Accepted Payment Methods

We currently accept the following payment methods:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Maestro

  • Apple Pay

  • Google Pay

Available payment methods may vary depending on your country or device.

Payment Security

Your security is our priority.

All payments are processed through secure, SSL-encrypted payment gateways to protect your personal and financial information.

Daniel & Laura London does not store your credit card or payment details on its servers.

Payment Authorisation

All payments are subject to verification and authorisation by your payment provider.

Daniel & Laura London reserves the right to decline, cancel, or hold any order where payment cannot be successfully authorised or where fraudulent activity is suspected.

Orders will only enter processing once payment has been successfully received and verified.

Pricing

All prices displayed on our website are shown in the selected currency at the time of purchase.

Daniel & Laura London reserves the right to correct pricing errors, typographical mistakes, or technical inaccuracies at any time.

If an incorrect price has been applied to an order due to an obvious error, we reserve the right to cancel the order and issue a full refund.

Refunds

Approved refunds are processed in accordance with our Return Policy.

Where applicable, refunds are issued using the original payment method used for the purchase.

Once approved, refunds are typically processed within 14 days after the returned item has been received, inspected, and approved by our warehouse.

Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Chargebacks & Payment Disputes

If you experience any issue with your order, we kindly ask that you contact our customer support team before initiating a payment dispute or chargeback.

Our team will always do its best to resolve any issue quickly and fairly.

Where a chargeback is initiated, Daniel & Laura London reserves the right to provide all relevant documentation, including order details, tracking information, correspondence, proof of delivery, and acceptance of our policies, to the payment provider during the dispute process.

Fraud Prevention

To protect our customers and our business, all orders may be subject to fraud screening and security verification.

Daniel & Laura London reserves the right to request additional verification or cancel any order where fraudulent or unauthorised activity is suspected.

Contact Us

If you have any questions regarding payments, please contact us:

Email: info@daniellauralondon.com

We aim to respond to all enquiries within 5 business days.

At Daniel & Laura London, we are committed to providing a secure, transparent, and trustworthy payment experience for every customer.