Shipping & Delivery
Shipping & Delivery Policy
At Daniel & Laura London, we are committed to delivering your order as efficiently as possible. Please read our Shipping & Delivery Policy carefully before placing your order.
By placing an order on our website, you acknowledge that you have read and accepted this Shipping & Delivery Policy.
Processing Time
Orders are typically processed within 1–3 business days.
During promotional periods, seasonal sales, or exceptionally busy periods, processing times may occasionally be longer.
Once your order has been dispatched, you will receive a shipping confirmation email.
Estimated Delivery Time
Our estimated delivery time is 7–14 business days, depending on your location and local delivery network.
Please note that all delivery times are estimates only and are not guaranteed.
Occasionally, delays may occur due to circumstances beyond our reasonable control, including but not limited to:
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Customs inspections
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Carrier delays
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High seasonal demand
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Public holidays
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Severe weather conditions
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Industrial action
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Other unforeseen logistical circumstances
Daniel & Laura London is not responsible for delays caused by third-party shipping carriers or customs authorities.
Shipping Origin
Orders are fulfilled through our trusted international fulfilment network to ensure product availability and efficient order processing.
Depending on your country, customs duties, import taxes, or other government charges may apply. These charges are the responsibility of the customer unless otherwise stated.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email.
Tracking information may take several days to become active after dispatch as your parcel is processed through the carrier's logistics network.
Shipping Costs
Shipping costs are calculated during checkout based on your destination and the selected shipping method.
Any applicable customs duties, import taxes, or additional government charges are the responsibility of the customer.
Delivery Responsibility
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Any address corrections must be requested within 24 hours of placing the order.
Once a parcel has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.
Daniel & Laura London cannot be held responsible for parcels that are delayed, lost, stolen, or damaged after successful delivery has been confirmed by the carrier.
Failed Deliveries
If a parcel cannot be delivered due to an incorrect address, failure to collect the parcel, or refusal of delivery, any additional shipping costs required to resend the parcel will be the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: info@daniellauralondon.com
We aim to respond to all enquiries within 5 business days.
At Daniel & Laura London, we are committed to providing a reliable, transparent, and professional shipping experience while keeping you informed throughout your order journey.